Find support at home with Hello Jane

Patient, practical help for modern everyday life


At Hello Jane, we provide tailored assistance for unique circumstances, empowering individuals to feel more confident, organised, and independent. With patience, respect and a listening ear, we assist you or your loved one with everyday tasks that can feel overwhelming — from paperwork and digital technology to service coordination and life administration.

You tell us what you need; we listen carefully, and together we tailor the right support for you.   


Call us on 0410 831 841 to discuss your needs during a complimentary session. 


Patient, practical help with technology & everyday business

Common support areas

  • learning to use a phone, tablet or computer; 
  • setting up accessibility features; 
  • email, messages, photos and video calls; 
  • accessing telehealth and online services; 
  • organising forms and correspondence; 
  • completing online forms; 
  • scam awareness and safer password practices; 
  • preparing for appointments and communicating with service organisations
  • Navigating My Aged Care, MyGov, Medicare and more.

Professional boundaries

  • no clinical care; 
  • no financial or legal advice; 
  • no handling of client funds; 
  • no retention of passwords; 
  • no replacement of provider care management; 
  • escalation of matters outside scope